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What Actually Happens in a First Tutoring Session

By Tutor Faculty 3 min read

Parents often come out of a first session slightly disappointed. Not much was taught, no topic was finished, and the student cannot say what they learned.

That is frequently the sign of a good first session rather than a bad one — but only if specific things happened. Here is what to look for.

The first hour is for finding the problem

A tutor meeting a student knows the grade and the subject and nothing else. The grade says how much is going wrong; it says nothing about what.

Two students with the same mark in the same paper can have entirely different problems. One does not know the content. One knows it and cannot produce it under time pressure. One misreads what questions ask for. One runs out of time. Those need four different interventions, and teaching the wrong one wastes months.

So the first session is diagnosis. It should feel more like being assessed than being taught, and that is correct.

What a good first session contains

The student doing most of the work. The tutor should be watching them attempt things, not explaining. Where they hesitate is the information being gathered.

Questions spanning a range of difficulty, including material from earlier years. Gaps are usually older than the topic currently causing trouble — a student failing at quadratics often has a problem with negative numbers from four years back.

Questions about how they study, not just what they know. When do they work, what does revision look like, what happened in the last test, what do they do when stuck.

Something about the exam itself. Which board, which papers, when. A tutor who does not establish this is not aiming at the actual target.

A clear statement at the end of what the tutor thinks the problem is and what they propose to do. This is the deliverable of a first session. If you get nothing else, get this.

What it should not be

A sales pitch. A free first session that is mostly about packages and pricing was not a lesson.

A lecture on the first topic in the textbook. Teaching before diagnosing is teaching something the student may already know.

A test with a score. Diagnostic is not the same as assessment. The point is watching the process, not producing a mark. A student who gets a question wrong but reasons well has shown something a score cannot capture.

Why "we didn't cover much" is often fine

Covering ground in session one means the tutor decided what to teach before finding out what was needed. That decision will be right sometimes and expensive when wrong.

The useful question after a first session is not "what did you learn?" but "what did the tutor say the problem was?" If the student can answer that, the hour did its job.

How to help it go well

Send any recent work in advance — a marked test, a report, an exam paper with the examiner's marks. Ten minutes of reading saves twenty minutes of the session.

Say what you have already tried. If three months of group revision did not help, that is information.

Be honest about the timeline. Six weeks before a paper and two years out are different problems, and the approach should differ.

Let the student speak. Parents who answer on a child's behalf in the first session, understandably, remove the main source of information.

After the session

Expect a short summary: what was found, what the plan is, what should happen before next time. It need not be formal, but it should exist.

And expect the plan to change. A first session produces a hypothesis, not a diagnosis — the next two or three refine it. A tutor who revises their view in week three is paying attention, not being inconsistent.

If a trial session is free, as ours is, it is worth going in with this in mind. A free hour used as a real diagnostic is worth considerably more than a free hour used as a demonstration, and you can tell the difference by whether anybody asked the student to work.